Knowledge Base

Welcome to Support

Before You Begin

Learn how we can help support your creative needs.
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Getting Started

New to KKGIX? Need help getting started?
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IOTA Distributed Fundraising

Interested in jump starting your project?
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Our Mission

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Trust & Privacy

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Security

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For Makers

Learn how we can help support your projects.
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For Creators

Learn how we can help support your creative needs.
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Security

New to KKGIX? Need help getting started?
See all articles>

For Makers

Learn how we can help support your projects.
See all articles>

For Creators

Learn how we can help support your creative needs.
See all articles>

For Creators

Learn how we can help support your creative needs.
See all articles>

Frequently Asked Questions

You can contact us via the support contact form here.

We provide full refunds within 14 days of account creation. We do not provide refunds after the launch of your first campaign.

All support inquiries are handled through https://support.kkgix.com. Please use the contact form here for all support related questions.

Your annual Membership will auto-renew unless canceled.

No, the process is the same. Simply purchase an Enterprise membership and start creating your campaigns. 

The IOTA Distributed Fundraising platform is viewable on all devices. As well, campaigns can be created via any device. However, we recommend managing your campaigns via desktop.

No, we do not offer monthly plans.

We charge a 15% fee in order to reinvest in the platform, pay salaries, pay other operating fees (ie. platform payment gateways). 

As mentioned above, the 15% fee is used to reinvest in the platform, pay salaries, pay other operating fees. However, where possible, a portion of the 15% fee will be dedicated to a fund that is returned to the community in some form. This may be a bonus to all registered members, a donation to a high performing NPO, or a combination of community focused initiatives.

If you are interested in only supporting projects, sign up under the Contributor tier here. If you are interested in creating campaigns and your team has 10 members or less, sign up under the Launch Pad tier here.